Privacy Policy

1. Information We Collect

We collect two types of information from visitors to our website and guests who stay with us:

Non-personal information includes data like your browser type, device type, pages visited, and general usage patterns on our website. This data is collected automatically and cannot be used to identify you personally.

Personal information includes your full name and email address when you sign up for our newsletter, as well as contact details and booking information when you make a reservation through our site or through our booking platform, Cloudbeds.

2. How We Use Your Information

We use the information we collect to:

• Process and manage your reservation
• Send booking confirmations and pre-arrival communications
• Keep internal records and improve our services
• Send promotional emails and special offers (you may opt out at any time)
• Serve relevant advertising based on your interests
• Conduct analytics to understand how our website is used

3. Third-Party Sharing

We do not rent, sell, or share your personal information with third parties except as described in this policy. Your data may be shared with:

• Service providers who help us operate our website and process bookings (including Cloudbeds)
• Legal authorities when required by law or to protect our rights
• A successor entity in the event of a business transition such as a sale or merger

4. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Receive a copy of your data in a machine-readable format
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to the processing of your data for marketing purposes

To exercise any of these rights, contact us at contact@waikikibeachsidehostel.com.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. When your data is no longer needed, it is securely deleted or anonymized.

6. Security

We employ industry-standard procedures and policies to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website uses cookies to improve your browsing experience. We use three types of cookies:

• Session cookies — temporary cookies that expire when you close your browser
• Persistent cookies — cookies that remain on your device for a set period to remember your preferences
• Third-party cookies — including Google Analytics, which helps us understand website traffic and usage patterns

You can disable cookies in your browser settings. Note that doing so may limit some functionality of our website.

8. Contact Us

If you have questions about this privacy policy or how we handle your personal information, please contact us at:

Waikiki Beachside Hostel
2556 Lemon Rd #B101
Honolulu, Hawaii 96815
contact@waikikibeachsidehostel.com