Check-In Requirements
Traveler Policy: The facility is exclusively for travelers. All guests must present a valid government-issued photo ID and proof of ongoing travel. Acceptable proof includes a flight or cruise ticket.
Age Requirement: Guests must be 18 years or older. While there is no upper age limit, every guest must be physically capable of climbing three flights of stairs (with luggage) and accessing a bunk bed. The property has no elevator or luggage lift.
Bed Assignments: Bed preferences (e.g., upper or lower bunk) are not guaranteed and are assigned on a first-come, first-served basis at check-in. If only top bunks are available and you are unable to use them, last-minute cancellations will not be refunded.
Payment and Deposits: A one-night deposit is required to secure your reservation. The remaining balance is due at check-in. Only Visa and Mastercard are accepted. No cash transactions allowed.
Reception & Check-In/Out Times: Reception is open 24/7.
- Check-in starts at 3:00 PM
- Check-out is by 11:00 AM
Luggage Storage: Complimentary storage is available for early arrivals prior to check-in. For guests needing storage after check-out, a $5 per person fee applies. The facility does not offer overnight or long-term storage. Unauthorized or extended storage may result in additional fees and could affect future bookings.
Group Reservations: For groups of 16 or more guests, email contact@waikikibeachsidehostel.com to arrange your booking. Group reservations require a 50% deposit to secure your stay. Failure to provide this deposit may result in cancellation.
Guests Under 18 Policy:
Guests under 18 are not permitted to stay in shared dormitory rooms. Minors may stay in a private room only if accompanied by a parent or legal guardian who is also staying in the same room. Proof of guardianship may be required at check-in. Failure to comply may result in cancellation without refund.
Additional Policies:
- All guests must respect hostel rules and community spaces to ensure a safe and welcoming environment.
- Outside guests are not permitted on the property due to liability concerns.
- Pets are only allowed if certified as service animals, with proper documentation.
- Smoking is strictly prohibited inside the building.
- Maximum stay of 28 days.
- As a travelers-only hostel, all guests are required to provide valid proof of ongoing travel at check-in. This may include a departing flight, inter-island ticket, or confirmed travel itinerary showing departure from Oʻahu.
- Bookings or travel arrangements made at the front desk at check-in may not be accepted as valid proof. The facility reserves the right to decline check-in if sufficient documentation is not provided.
Agreement: By making a reservation, you agree to abide by all the terms and conditions listed.
Cancellation Policy
To receive a full refund of any balance paid, cancellations must be made in writing at least 48 hours prior to your scheduled arrival.
How to Cancel:
- Reservations booked directly with Waikiki Beachside Hostel: Email contact@waikikibeachsidehostel.com with your full name, confirmation number, and reservation dates.
- Reservations made through third-party websites (e.g., Booking.com, hostelworld): Contact the booking platform directly to initiate your cancellation. After receiving confirmation from the third party, send a follow-up email to contact@waikikibeachsidehostel.com to ensure your refund is processed.
- Note: The hostel does not have direct control over third-party bookings and does not receive automatic updates on cancellations. Without your follow-up email, refunds cannot be guaranteed.
Group Reservations (16 or more guests): A 50% deposit is required to secure group bookings. Cancellations must be made at least 30 days prior to arrival to qualify for a full refund. Send cancellation requests to contact@waikikibeachsidehostel.com.
Attempting to split a group reservation to bypass this policy will not exempt any part of the reservation from the 30-day cancellation rule.
House Rules
Check-In & Check-Out
- Check-In: After 3:00 PM
- Check-Out: By 11:00 AM
- Late Check-Out Fee: $25 per hour
Complimentary luggage storage is offered for early arrivals and same-day check-outs. Upon departure, guests must:
- Strip all linens (sheets, pillowcases, towels) and place them in the laundry bins provided
- Return keys and name tags to reception
Quiet Hours & Guest Conduct
- Quiet Hours: 10:00 PM to 7:00 AM (enforced per City of Honolulu ordinance)
- Only registered guests are permitted on the property. No outside visitors at any time.
- Nudity is not allowed in any common area and dorms.
- Aggressive, discriminatory, or disrespectful behavior toward guests or staff will result in immediate removal without refund
- This is a shared space. Please be mindful, courteous, and respectful of others at all times
Smoking, Drugs & Alcohol
- Smoking, vaping, and drug use are strictly prohibited throughout the property, including all indoor/outdoor spaces, entrances, balconies, and hallways
- Excessive alcohol use or disruptive behavior will not be tolerated
- Staff reserves the right to determine what qualifies as excessive or unsafe behavior
- Violations may result in a $250 fine and immediate eviction without refund
Dorm Etiquette
In shared dorms, respect for fellow travelers is essential:
- Keep noise to a minimum, especially during early mornings and late nights
- Do not move or touch others' belongings
- Do not remove mattresses from bunks
- Keep your space tidy and personal items contained
- Use headphones for music or videos
- Lights out means quiet time. Please be considerate.
Communal Kitchen & Lounge Areas
Open Daily: 6:00 AM to 10:00 PM
Guests must clean up after themselves immediately. That means:
- Washing, drying, and putting away dishes after use
- Clearly labeling all food with your name, room number, and departure date
- Properly storing food. Unlabeled, expired, or messy items will be discarded.
- Returning hostel kitchen gear or cookware promptly
- A cleaning fee may apply for messes left behind
The facility aims to keep its kitchen and lounges clean, usable, and enjoyable for everyone.
Laundry Services
- Laundry is available for guest use
- Detergent and dryer sheets can be purchased at the front desk
- Please remove your clothes promptly to allow others to use the machines
Personal Belongings & Safety
- Use lockers and keep valuables secure
- Bags must be stored under your bed or in lockers, not in walkways or shared spaces
- Staff may remove unattended items left in common areas
- The hostel is not responsible for lost, stolen, or damaged belongings
- Report anything suspicious to the front desk immediately
Lost Key Policy
- Lost or unreturned room keys are subject to a $25 replacement fee
- Please inform reception right away if your key is lost or damaged
Borrowed Items
The facility offers beach gear, irons, umbrellas, and more for your convenience:
- Borrowing requires leaving your key at the front desk and signing out the item
- Items must be returned by 11:00 PM the same day
- Charges apply for lost or damaged items
Staff Access & Room Entry
For health, safety, and operational reasons, hostel staff may enter guest rooms at any time for:
- Emergency welfare checks
- Housekeeping or maintenance
- Rule enforcement or suspected violations
This policy ensures a safe, clean, and respectful environment for all guests.
Events & Social Activities
The facility hosts regular events to connect travelers and create a fun, welcoming environment. Participation is optional, but respectful behavior is expected at all times. Staff instructions must be followed during events. Disruptive or inappropriate conduct may result in removal from activities or the property.
Maximum Stay
28 days maximum stay
Emergency Procedures
In case of emergency, please notify staff immediately. For police, fire, or medical emergencies, dial 911.
Payment & Cancellation Policy
- Payment is due in full at check-in
- Only Visa and Mastercard are accepted (no cash payments)
- Cancellations made within 48 hours of arrival, or no-shows, may be charged for one night
- OTA-specific cancellation policies apply when booked through third-party platforms
Social Media & Photo Consent
By tagging or posting content related to Waikiki Beachside Hostel, whether on social media or in hostel group chats, you grant the facility permission to reuse that content for promotional purposes. No compensation or prior approval is required.
Acknowledgment of Rules
By staying at Waikiki Beachside Hostel, you agree to follow all policies listed above. Violations may result in:
- Fines
- Eviction without refund
- Additional charges for damages or cleaning
